FITZZ Privacy Policy

Scope

This Privacy Policy applies to personal information processed by us through our website (www.fitzz.io), mobile application, and other online or offline services (collectively, our "Services"). This Privacy Policy is incorporated into the FITZZ End User Terms of Use, which govern your use of the Services.

1. Personal Information We Collect

A. Information You Provide Directly

We collect personal information you provide directly to us, including:

• Profile Information: Information such as name, email address, date of birth, gender, fitness goals, and workout preferences when you sign up for an account or update your profile.
• Payment Information: Details related to purchases, such as billing information. Payments made via our Services are processed by third-party payment processors, and we do not store payment card details.
• Communications: Information you share when contacting customer support or communicating with us, such as your name and contact details.
• Interactive Features: Information shared through features like message boards or blogs.
• Surveys and Contests: Information provided when participating in surveys, sweepstakes, or contests.

B. Information Collected Automatically

We may automatically collect information when you use our Services:

• Device and Usage Information: Data such as IP address, browser type, device identifiers, operating system, and usage statistics (e.g., pages viewed, time spent).

C. Login Information

• Third-Party Logins: If you choose to log in via Google or Apple, we may collect the email address, name, and profile picture associated with your login account. This information is used solely for authentication and account creation purposes.

D. No Integration with External Health Services

FITZZ does not collect data from third-party health services such as Apple Health or Google Fit.

2. How We Use Your Information

A. Providing Our Services

• To create and manage your account.
• To deliver personalized fitness and nutrition plans.
• To provide customer and technical support.
• To communicate with you about your account and service updates.

B. Administrative Purposes

• To improve and secure our Services.
• To conduct research and development.
• To enforce our terms and comply with legal obligations.

C. No Marketing or Advertising Use

FITZZ does not use your personal information for marketing or advertising purposes.

D. Other Purposes

• To de-identify and aggregate data for analytical purposes.
• To fulfill other purposes disclosed to you at the time of collection.

3. How We Share Your Information

A. Service Providers

We may share your personal information with service providers for operational purposes.

B. Legal Obligations and Safety

We may disclose information to comply with legal obligations, protect our rights, or ensure the safety of users and others.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Your Privacy Choices and Rights

A. Account Management

You can delete your account and associated personal information by:

1. Logging into your account and accessing the account deletion feature.
2. Completing the email verification process for account deletion.

Please note that your personal information will only be deleted if your account is deleted. Once deleted, this action is irreversible.

B. Communications Preferences

You can opt-out of promotional communications by following the unsubscribe instructions. Note that transactional emails will still be sent.

C. Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. Contact us to exercise these rights.

5. Security of Your Information

We implement security measures to protect your data. However, no system is entirely secure. If you suspect a security breach, please contact us immediately.

6. International Data Transfers

Your information may be transferred and processed outside your country of residence. We take steps to ensure appropriate safeguards are in place.

7. Retention of Personal Information

We retain your information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Information is deleted when your account is deleted.

8. Children's Information

Our Services are not directed at children under 13, and we do not knowingly collect information from them. If you believe we have collected information from a child, contact us to request deletion.

9. Compliance with Legal Standards

We adhere to applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Users may exercise their rights under these regulations as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes as required by law. Your continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

FITZZ Email: legal@fitzz.io